Privacy Policy

1. Introduction

City Renewables ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy informs you about how we look after your personal data when you visit our website, cityrenewables.com (regardless of where you visit it from), and tells you about your privacy rights and how the law protects you.

By using our website, you agree to the collection and use of information in accordance with this policy.

2. The Data We Collect About You

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

• Identity Data: includes first name, last name, username or similar identifier.
• Contact Data: includes billing address, service address, email address and telephone numbers.
• Technical Data: includes internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
• Usage Data: includes information about how you use our website, products and services.
• Marketing and Communications Data: includes your preferences in receiving marketing from us and our third parties and your communication preferences.

3. Use of Facebook Marketing API and Meta Pixel

We use the Facebook Marketing API, Meta Pixel, and related technologies (collectively "Meta Advertising Features") provided by Meta Platforms, Inc. ("Meta") to understand how users interact with our website and to provide engaging, relevant advertising.

Through the use of these tools, third parties, including Meta, may use cookies, web beacons, and other storage technologies to collect or receive information from our website and elsewhere on the internet. This information is used to:

• Provide measurement services and track conversions (e.g., when you request a free assessment).
• Create Custom Audiences for targeted advertising based on your previous interactions with our website.
• Serve targeted ads to you on Facebook, Instagram, and across the Meta Audience Network.

Data Sharing with Meta: When you provide us with Contact Data (such as your email address or phone number) through forms on our website, we may securely hash this data and transmit it to Meta via the Facebook Conversions API. This helps us match your actions on our website with your Meta account (if applicable) for the purpose of personalizing ads and measuring ad performance. By submitting your information, you consent to this secure sharing.

4. How to Opt-Out of Targeted Advertising

You have control over how your data is used for advertising. You can opt-out of the collection and use of information for ad targeting by utilizing the following mechanisms:

• Meta/Facebook Ad Preferences: You can adjust your Facebook ad preferences by visiting your Facebook settings at https://www.facebook.com/ads/preferences.
• Digital Advertising Alliance: You can opt-out of targeted advertising from participating companies by visiting http://www.aboutads.info/choices.
• Network Advertising Initiative: Visit http://optout.networkadvertising.org to opt out of interest-based advertising from NAI member companies.
• Browser Settings: You can configure your internet browser to refuse all or some browser cookies, or to alert you when websites set or access cookies.

5. How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• Where we need to perform the contract we are about to enter into or have entered into with you (e.g., scheduling a solar installation or assessment).
• Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
• Where we need to comply with a legal obligation.

6. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

7. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at: